Returns & Exchanges

At Filson, we stand by the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. Whether you need a different size or a full refund, our goal is to ensure your gear meets the demands of the field.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print a prepaid UPS shipping label directly from the portal; a flat return shipping fee will be deducted from your final refund.

• 3.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, include the packing slip, and securely seal the box.

• 4.
  Drop Off and Track

  Take your package to any authorized UPS drop-off location and keep your tracking number handy to monitor the status of your return.